Honoring Exceptional Service with White Coat Awards
As a franchise serving one of the largest cities in the country, it was likely that we would become a nationally recognized Large Loss provider. These accolades would make us a sought-after disaster relief team following some of the country’s most traumatic and severe weather events in the past few years. Our experienced team has worked all over the country, including recent recovery projects for:
Selfless service for these events of our trained professionals has shown owner Patricia Zubricki and other upper management where acknowledgment is necessary. With this, the inaugural class of White Coats was selected. With the full measure of our team in attendance from Chicago down to Florida, a portion of our training program was devoted to acknowledging the selfless service, commitment, and compassion of five team members. The first class of White Coats for Team Zubricki consisted of:
- Randall Roach
- Nick Laughlin
- Patrick Houlihan - Senior Project Manager
- Eduardo Gomez - Restoration Project Manager
- Anthony Zubricki - Owner
Tony Dantonio, Vice President of National Accounts at Team Zubricki, shares his thoughts on the team members awarded the White Coats: "The team members that were recognized with the White Coats have gone above and beyond to help make Team Zubricki successful. The White Coats are intended to stand out just as these folks have done. They are true team players, and were caught in the act of doing things right."
Our Chicagoland franchisees understand the substantial commitment that Large Loss recovery requires, often causing employees, management, and experts to be away from their homes and families for weeks. They drop everything and mobilize with a fleet of service vehicles, trailers, and box trucks. This rapid response was even utilized during our recent training event, where planned programs were scrapped to allow our SERVPRO professionals to rapidly get to our franchise warehouse and head off to a manufacturing facility damaged by a fire out of state.
This year’s honorees stood out from the group in Large Loss settings, much like their white coats draw attention amongst the typical restoration employee attire. Those awarded as this year’s ‘Top Guns’ have endured long hours at remote locations, missed out on family events and holidays, and given up personal time to personally ensure customers are satisfied.